Today’s Conversation
You mean you serve complimentary dishes?
W : So do you spend a lot of money on advertising or marketing?
-spend : pay out (money) in buying or hiring goods or services.
-advertising : the activity or profession of producing advertisements for commercial products or services.
-marketing : the action or business of promoting and selling products or services, including market research and advertising
M : Not really. We offer various complimentary delicacies.
-really : used to express agreement
-offer : provide (access or an opportunity)
-various : more than one; individual and separate
-delicacy : a choice or expensive food
W : You mean you serve complimentary dishes?
-serve : perform duties or services for (another person or an organization)
-complimentary : given or supplied free of charge
-dish : the food contained or served in a dish
M : Yes. Guests feel happy when the server says with a dish, "The chef wanted you to try this."
-server : a person or thing that provides a service or commodity, in particular
-chef : a professional cook, typically the chief cook in a restaurant or hotel
W : Oh, it can make the experience personal.
-experience : an event or occurrence that leaves an impression on someone
-personal : done or made by a particular person; involving the actual presence or action of a particular individual
M : Exactly. You should spend your money on the guest experience.
-Exactly : used as a reply to confirm or agree with what has just been said
-guest : a customer at a restaurant
W : All right. That sounds like the best way to create positive word of mouth.
-All right : expressing or asking for assent, agreement, or acceptance
-create : bring (something) into existence
-positive : showing pleasing progress, gain, or improvement
-word of mouth : spoken language; informal or unofficial discourse
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Source from EBS easy English
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